Privacy Policy for Felipe Hoyos International Psychology

Introduction

At Felipe Hoyos International Psychology, we are committed to protecting your privacy and safeguarding any personal information you share with us. This policy explains how we collect, use, and store your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable Dutch laws. By using our services, you agree to the terms outlined in this Privacy Policy.

1. Data Collection and Use

We collect personal information for specific, legitimate purposes relevant to the services we provide. This may include:

• Contact Information: Such as your name, email address, phone number, and preferred language.
• Health Information: Details you provide related to your mental health, treatment history, and session notes, as required for effective therapy.
• Financial Information: Limited to billing and payment information needed for processing invoices.

Personal data is collected directly from you, and we ensure that this information is handled confidentially.

2. Data Storage and Security

Your data is securely stored digitally with measures that meet or exceed the GDPR standards:

• Digital Storage: Personal data is stored in Apple iCloud Drive, protected by two-factor authentication.
• Web Hosting: The website is hosted on Hostnet.nl, a secure hosting provider, ensuring a reliable and protected platform for online interactions.

We apply strong technical measures and routinely update our security protocols to prevent unauthorized access to your data.

3. Data Sharing with Third Parties

We do not share personal data with third parties without explicit consent, unless required by law. Your information will only be shared with third-party services when necessary and with your full knowledge and approval.

4. Use of Cookies

Our website uses cookies to enhance user experience and to track website analytics through Google Analytics. These cookies collect anonymous data on website usage to help us improve our services. You can control cookie preferences through your browser settings, though disabling cookies may affect certain functionalities of our site.

5. Access to Your Data

Under the GDPR, you have the right to:

• Access the personal data we hold about you.
• Request Corrections to any inaccurate or incomplete data.
• Request Deletion of your personal data, unless we are legally required to retain it.
• Restrict Processing or Object to Processing of your data, under certain conditions.
• Data Portability, allowing you to request a copy of your data in a structured format.

To exercise these rights, or if you have questions about your data, please contact us at felipe@fhip.nl.

6. Retention Period

We retain personal data only as long as necessary to fulfill the purposes for which it was collected and as required by Dutch law. Records related to treatment are typically retained for a minimum of 15 years, as per legal obligations for health professionals.

7. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect legal changes or improvements in our data handling practices. Any updates will be posted on our website, and significant changes will be communicated directly to clients when applicable.

Contact Information

For questions or concerns regarding this Privacy Policy, please reach out to:

Felipe Hoyos International Psychology
felipe@fhip.nl